Overview

We understand and respect your privacy. This Privacy Policy outlines how Every Sound™ collects, uses, stores, and shares your personal information when you interact with or make a purchase from us through our website or related mobile applications (collectively, the "Site"). We will handle your personal information in accordance with applicable Australian law.

If you would like to receive a copy of this Privacy Policy in a specific format, please contact us at info@myeverysound.com, and we will provide it to you.

Personal Information We Collect and Hold

When you visit our Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We may also collect location data if enabled on your device. This is collectively referred to as "Device Information."

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
• Log files: Track actions on the Site, collecting data such as your IP address, browser type, Internet service provider, and timestamps.
• Web beacons, tags, and pixels: Electronic files used to track browsing patterns.

When you make a purchase or attempt to do so through the Site, we collect personal details such as your name, billing and shipping addresses, email address, phone number, and payment information. This is referred to as "Order Information."

Additionally, when you interact with us on the Site or elsewhere, we may collect necessary personal details such as your name, contact information, payment details, and order history. We refer to this as "Other Information."

Collectively, we refer to Device Information, Order Information, and Other Information as "Personal Information."

How Do We Use Your Personal Information?

We use the Order Information to:

• Fulfil orders, including processing payments, arranging shipping, and sending order confirmations.
• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide information or advertising about our products or services based on your preferences.

We use Device Information to:

• Help detect potential risks and fraud.
• Improve and optimise the Site by analysing how customers browse and interact.
• Provide targeted advertising and location-based services.

Legal Basis for Processing Personal Information

Our basis for processing your Personal Information includes pursuing legitimate business interests, complying with legal obligations, or fulfilling a contract with you. In certain cases, we may rely on your consent, particularly for direct marketing communications. You may withdraw your consent at any time by contacting us.

Sharing Your Personal Information

We share your Personal Information with third parties to support our operations. For example, we use Shopify to power our online store (you can read their privacy policy here) and Google Analytics to understand how customers use our Site (you can read their privacy policy here). You can also opt-out of Google Analytics here.

We may share your Personal Information with members of our group, third-party logistics providers, or in connection with business investments or sales. We do not sell your Personal Information.

Data Retention

We will maintain your Order Information for as long as necessary to fulfil our legitimate purposes, comply with legal obligations, or for the duration of your consent. When it is no longer required, we will delete or anonymise your personal data.

Your Rights

If you are an Australian resident, you have the right to access, correct, or delete your Personal Information. If you'd like to exercise any of these rights, contact us at info@myeverysound.com.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Your continued use of our Site signifies agreement to any updated terms.

Minors

Our Site is not intended for individuals under the age of 14, and we do not knowingly collect Personal Information from them.

Contact Us

For questions or concerns regarding our privacy practices, please contact us at info@myeverysound.com

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

These Program Terms are current at August 2023